To have chat or not to have chat, that is the question.
Everyone out there has been on a website and the chat icon in the lower right-hand corner of the screen opens up to greet you. In this episode, Devin Herz talks with special guest Nelson Bruton about how to add live chat to your website to keep website visitors engaged and has helped generate over 1.5 Billion Dollars in revenue for his clients.
Nelson Bruton, President of Interchanges, a 20-year-old lead generation firm speaks on the differences between chatbots and having a “Live Chat Team” to engage customers and increase conversions.
Join us for this week’s DMC Marketing Nugget and get inspiration on how to uniquely reach your ideal clients!
Giveaway – 30-Day free trial https://www.interchanges.com/
Watch the DMC Marketing Nugget to Discover:
Key Takeaways from this episode:
- Be sure you’re tracking phone calls
- Proactively starting conversations
- Visitors are able to type right away
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