Are you looking for ways to improve client communication and foster stronger relationships? In this episode of the DMC Marketing Nugget, host Devin Herz welcomes Michael Liddicoat, founder of A Liddle Something and a former elementary school teacher who successfully transitioned into business scaling. Discover how Michael leverages his background in education to prioritize clear communication and data-driven strategies.
Key takeaways in this episode include:
- Michael’s career shift from teaching to business scaling and how his educational experience shapes his approach.
- How businesses can utilize data to enhance client relationships and make clients feel valued.
- Practical methods for maintaining clear and consistent client communication, particularly after a sale.
- The benefits of implementing drip sequences post-sale and during client setup to ensure smooth onboarding and reduce dissatisfaction.
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